More about conservation
Head to the WWU page for more information on Waukesha’s conservation efforts, including rebates and our daytime sprinkling ban.
Finding & Measuring leaks
When it comes to leaks, we often hear the words “but it’s just a little leak.” Unfortunately, those little leaks can become very expensive. Please read the stories below. (The bill amounts have been updated using 2019 rates and assumes the average residential consumption is 12,000 gallons per quarter.)
While paying a water and sewer bill of $475 for 90 days use, a customer mentioned that the house rule to “rattle the handle” after a flush was a costly mistake. In this case, the plunger ball wasn’t aligned properly and one family member didn’t always follow the rule. The toilet ran continuously for up to 4 hours on almost all school days for about 45 days. This wasted 20,000 gallons of water.
A customer said, “I know the toilet was leaking, but it can’t cost $1,498 for 3 months!” This leak wasted approximately 92,000 gallons of water.
The Public Service Commission was contacted about a high water bill. A family was away on extended vacation when a toilet leak developed. The toilet leaked continuously for about 60 days. A 3/8” diameter line was feeding the toilet. Approximately 85,000 gallons of water leaked through the overflow and the bill was $1,398.
A customer reported that every few hours his toilet seemed to flush itself. This was caused by the tank refilling after the water leaked around the plunger ball. Our service people found the problem and the customer had it repaired quickly. The amount of water wasted was 26,000 gallons and the water and sewer bill was $561.